Complaint and Reporting Form
This form is used for formally submitting complaints/reports regarding user behaviors or content that violate community rules or general policies, within the scope of the Community Guidelines and Terms of Use (Section 7).
This form is completed by private individuals (users or third parties). The primary method is the in-app "Report / Notify" button; this form is preferred when a written record or additional documentation is required. Official authorities must use the Illegal Content Notification Form for illegal content notifications.
Download the form
After filling out and signing the form, you can scan it and send it to support@whoisnextapp.com.
How to fill it out?
Purpose of the form
This form is for making a formal complaint/report about user behaviors or content that violate community rules or general policies. Priority is in-app "Report / Notify"; this form is used when a written record or additional documentation is required. For content-only moderation notifications, the Content Violation Form may also be used. For official authorities, the Illegal Content Notification Form applies.
Fields to be completed
| Section | Description |
|---|---|
| 1. Information of complainant / reporting person | Name, surname, and email (required); phone is optional. If you are a WIN member, user ID or registered email speeds up identity matching. |
| 2. Report / complaint type | Mark relevant categories: harassment/bullying, threat/blackmail, non-consensual sexual content, fraud, fake account, suspicion of minor, personal data exposure/doxxing, hate speech, threat of violence, spam, rating abuse, other. |
| 3. References of the complained user / content | Profile or screen name; WIN user ID (if any); content location (profile, message, photo; date/time); incident/interaction date range. Under DSA, the "exact location" of the content is required. |
| 4. Reasoned explanation | Briefly explain what happened and why it is contrary to the Community Guidelines or Terms of Use (minimum element including DSA). |
| 5. Additional evidence or explanation | Screenshot, message summary, date/time note; send additional files as email attachments, indicate in the form as "Attachment: ...". |
| 6. Good faith and accuracy statement | Confirm that you believe the information in the notice is accurate and complete, and that you submit in good faith. False or bad-faith notices may be subject to sanctions. |
| 7. Date and signature | Write the date as day/month/year and sign. Electronic submission is sufficient; wet signature is requested only if specifically required. |
Documents to attach
- Evidence: Screenshots or message summaries may be sent as email attachments; include a note in the form such as "Attachment: 2 screenshots added".
- No mandatory additional document is required.
Submission and important notes
- Submission: Scan the form and send it by email to support@whoisnextapp.com.
- After reporting, it is recommended that you block the relevant user.
- Reports are evaluated within the framework of the Community Guidelines and Terms of Use; actions are taken under Law No. 5651 and DSA.